Gaya APA

Fruin, N. (2019). The ICT malaise: a diagnosis and cure for the dysfunctional information and communication technologies service-delivery workflow . New York: Productivity Press.

Gaya MLA

Fruin, Nadine. "The ICT malaise: a diagnosis and cure for the dysfunctional information and communication technologies service-delivery workflow". New York: Productivity Press, 2019. Buku Elektronik.